Terms of Service

These Terms of Service are entered into by “Attain Online Japanese” and all the users and define the conditions of using “Attain Online Japanese” Services.

These terms are the contract to bind users and “Attain Online Japanese” (“Contract” below). “Attain Online Japanese” may, in its sole discretion, modify or revise these Terms of Service and policies at any time, and you agree to comply with such modifications or revisions.

By using “Attain Online Japanese” services, users are agreeing to this Contract. Only users who agree to this Contract can use “Attain Online Japanese” Services. Users will obey and follow this Contract, as well as its amendments and additional terms, the specified requirement or instruction of “Attain Online Japanese” services.

When registering as a member of “Attain Online Japanese” (when purchasing), it is to signify that you agree to all the Terms. You are not able to use “Attain Online Japanese” Services unless you agree to the Terms.

Terms of Service

1. Definition of “Attain Online Japanese” Services

“Attain Online Japanese” Services is a general term for the services provided on the Website https://attain.elmg.net/.

We provide teaching materials for the Japanese Language Proficiency Test (JLPT) and other training contents, such as knowledge for working at Japanese companies, to our members as our main purpose. However, our service range is not limited to this.

2. Definition of “Attain Online Japanese”

“Attain Online Japanese” is a general term for a human operated organization and facility which operates all “Attain Online Japanese” Services, including all the contents on the website.

“Attain Online Japanese” is operated by Attain Corporation ("Attain" below), which is regarded in the same way as Attain in law. However, besides our representative in Attain, our organization also includes our partner companies and organizations, people who are in charge.

3.Definition of “Attain Online Japanese” Members

“Attain Online Japanese” Members is a general term for users who agree to the Contract and use “Attain Online Japanese” Services through the prescribed procedures.

Membership qualification is effective during the specified period after paying for a subscription.

However, membership qualification will become invalid upon violation of the Contract or termination of the Contract by the specified reasons.

4.System requirements

“Attain Online Japanese” Services are services which deliver videos over the internet.

In order to use “Attain Online Japanese” Services, it is necessary to have good communication line to transmit large volumes of data at high speeds and computers with high-speed data processing abilities, as well as compatible peripheral devices, network protocols, browsers and plug-ins.

Users will bear the cost and shoulder the responsibilities of the requirements of “Attain Online Japanese” Services including all of which is mentioned above.

Users can refer to System Requirements for utilizing “Attain Online Japanese” Services. However, the guide is for reference only, we can't guarantee that users will be able to use services without any obstacles. You understand that even if these recommended requirements of “Attain Online Japanese” are satisfied, it may also be affected by other different conditions such as the users’ environment, which may cause problems.

Therefore, you are solely responsible for deciding to use “Attain Online Japanese” Services or not. In addition, you agree that “Attain Online Japanese” will not be liable for these obstacles caused by your own environment. “Attain Online Japanese” has no obligation to provide any support to avoid these obstacles mentioned above. Moreover, you agree that you are not able to claim a refund on the grounds mentioned above.

5.Membership conditions for joining

To become a member of “Attain Online Japanese”, you must have a credit card in your own name, PayPal account and an E-mail that we can contact you with whenever it is necessary. In addition, a user who has violated the Contract or terminated the Contract by the specified reasons, cannot rejoin “Attain Online Japanese” as a new member.

The user, who meets the requirements and agrees to the Contract, will be able to enter required information on the membership-registration page. “Attain Online Japanese” Member Contract shall begin upon purchasing an account by PayPal.

However, we request your understanding that we may decline to sign the contract due to the business circumstances of “Attain Online Japanese” or difficulties for providing services caused by technical, physical or other reasons.

6.Members information

You agree to provide us with your complete, accurate and latest information when registering as an “Attain Online Japanese” member.

If you do not receive contact from “Attain Online Japanese” because of inaccurate information, you must understand that “Attain Online Japanese” has taken the necessary measures for notifying you. In this case, “Attain Online Japanese” will not take any responsibility if you have occurred any losses.

If the registered information was discovered to be false, inaccurate or incomplete, please correct it as soon as possible. We request that you understand that we may terminate the Contract if we fail to inform you for error corrections, or if the false information is proven to be malicious.

“Attain Online Japanese” will do our best to protect the users’ personal information within a reasonable scope. However, we earnestly request for your understanding in that there is no complete protection on the Internet. “Attain Online Japanese” doesn’t guarantee to prevent all loss, unauthorized access, attacks, viruses, obstruction, hacking or other security breaches from happening.

You agree to provide your personal information at your own risk. “Attain Online Japanese” does not undertake any responsibility if the information is leaked or damaged. Please understand that there is no no complete prevention of information leaking.

You agree that “Attain Online Japanese”, the settlement company (PayPal) and the credit card company are not responsible for information leakage through data transmission. Moreover, in order to renew “Attain Online Japanese” Services and retain the Contract, you agree that in an appropriate and reasonable case “Attain Online Japanese” has the right to disclose personal information without the consent of the user to a third party within the law.

7.Management of login ID and password

Users will set a login ID and password after the agreement. Login IDs which have been registered by another user are unavailable. For second time purchases, the same login ID which has been registered previously cannot be used for registration second time.

When using “Attain Online Japanese” Services, passwords are unique information to proving that you are the legitimate “Attain Online Japanese” member in our system. Therefore, users should keep their passwords safe and should not share your passwords with anyone. Individual login IDs and passwords are assigned to, and are the responsibility of, one person – the Account Owner, who is fully responsible for the use and activity associated with the account. In the case that you find an unauthorized use of your account, please notify us as soon as possible.

“Attain Online Japanese” is not liable for losses caused by forgotten passwords or the damage of unauthorized use.

8. Subscription fee

“Attain Online Japanese” Services can be used during the viewing period of the payment. However, an internet connection is required for using our services. Please note that you should pay network service fees directly to your network service provider.

There are 4 price-settings for “Attain Online Japanese” services. They are 1 month viewing, 3 months viewing, 6 months viewing and 12 months viewing. You need to pay the subscription fee by PayPal according to the type of services you choose.

You will not be able to watch our videos if the viewing period expires. If you want to renew the Contract, please purchase again.

9. Special rates and changes of the subscription fee

“Attain Online Japanese” sometimes will hold limited-time promotions, such as campaign prices, discounts, bundling prices etc., to enroll new members. In this case, the promotion price becomes a priority according to this term. However, the price will change back to its original price set by the Contract once the promotion is over.

Furthermore, price-setting of the Contract may change from time to time for any reason. If price-setting changes, we will post the new one on the top page of “Attain Online Japanese” services (https://www.attainj.co.jp/online-japanese-tb/en/). From the date of the notice, you have at least one month to consider whether to continue to use our service or not. You agree to the implementation of the changes no matter if you have seen the notice or not.

10. Premature Cancellation

During the term of this Contract, you cannot terminate your “Attain Online Japanese” membership contract due to your personal reasons. “Attain Online Japanese” services are services with the main purpose of providing videos on the internet, not services like tutoring at a school.

In order to help users judge the value of the Contract, “Attain Online Japanese” provides a good understanding environment for users by posting details about the structure and content of our services, the types and number of our contents etc.. Users can watch sample videos which we prepared and advance to the Contract they agree. Moreover, we provide our services at a low-price of 14 dollars a month. Therefore, we decline premature cancellations once you become a member. Please pay attention and agree to this term before membership registration.

11.Cancel Membership

Your account will automatically expire after exceeding the viewing period on “Attain Online Japanese” Therefore, there is no method to “Cancel Membership” on our website.

12. Support

“Attain Online Japanese” support is all provided through email. The support range is limited as follows: the content of “Attain Online Japanese” services, membership registration, membership cancellation, fees, the structure of our website, functions, video problems, the operation method of the interface of “Attain Online Japanese”, and “Attain Online Japanese” services system. We are not able to answer questions which are not related to the “Attain Online Japanese” system. Please note that the following questions are not eligible for support:

  • General questions about computer hardware and OS
  • Questions about how to connect to the internet or related devices
  • Questions about how to use browsers, flaws or updating browsers
  • Questions from the learning materials such as the video lesson and textbooks (including video, picture, words, narration)
13. Limitation of Liability

“Attain Online Japanese” provides our service on an as-is basis. Upon our services, “Attain Online Japanese” doesn’t guarantee any standard of veracity, value, fitness for a particular purpose, accuracy and fairness and so on. “Attain Online Japanese” also doesn’t guarantee the completion or failure of services and software operation. You agree to accept “Attain Online Japanese” as it is and to exclude “Attain Online Japanese” from all liability.

In no event shall “Attain Online Japanese” be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any content on the website, software, application failure, interference through the internet, users’ hardware, software failure, damages caused on purpose or accidentally by a third party or other members, risks that occur while using internet services.

14. Information of third parties

Some third party websites will be shown on our “Attain Online Japanese” website. Third party websites linked from or to our website are managed by companies operating them on their own responsibility. “Attain Online Japanese”provides such links only for customers' convenience and references. “Attain Online Japanese”does not guarantee veracity and safety of these websites. Users are responsible for any outcome of using these links and information of third party websites after judging by themselves.

15. Copyright and other rights

“Attain Online Japanese” is the copyright owner for all the creative work which you have watched and heard on our website, excluding the third parties’ part. Therefore, without the permission of “Attain Online Japanese”, users are not allowed to use any article, picture, videos, streaming contents etc. except for private use. Additionally, the third parties’ company name, product name, service name, brand name etc. and logo marks are their tradenames or registered trademarks. Please note that those third parties hold the rights to these names and marks.

16. Privacy Policy

Except for the explicit description in the other paragraph, this term is applied with “Guide to handling personal information (Privacy Policy)” on “Attain Online Japanese”. “Guide to handling personal information” is a part of this provision, please confirm the details on it.

17. “Attain Online Japanese” Services Restriction, Interruption, Discontinuance

“Attain Online Japanese” may restrict, interrupt or discontinue a part of or all the services because of regular maintenance, emergency maintenance, system failure, business circumstance, technical or physical problems, socioeconomic reasons or government instruction, or slow internet connection which is caused by excess access-concentration.

Service may also be restricted, interrupted or discontinued resulting from natural disasters, terrorism, labor stoppages, war or failures at social infrastructure. Unauthorized access, attacks, viruses, obstruction, hacking or other security breaches may also happen. In these cases, “Attain Online Japanese” will inform you on our website if it is possible, but we may suddenly restrict, interrupt or discontinue the website without any notification in an emergency case. In these cases, “Attain Online Japanese” will try our best to restart our services, but “Attain Online Japanese” is not liable for the lack of service during that period or not being able to restart the service. During the period that service is interrupted, there is no refund for membership fee. You agree that “Attain Online Japanese” is not responsible for compensation of the damages caused by the restriction, interruption, discontinuance of services for any reason.

18. Termination of Service

“Attain Online Japanese” will try our best to maintain service on a scale which is reasonable in the circumstances, however, we may have to restrict, interrupt or discontinue our services because of difficult situations, such as business circumstances, technical or physical problems, socioeconomic reasons or government instruction, natural disasters and accidents and so on. In these cases, “Attain Online Japanese” will inform you on our website if it is possible, but we may suddenly restrict, interrupt or discontinue the website without any notification if it is impossible. There is no refund for your leftover viewing period fee. Please join our membership at your own risk.

19. Prohibited Acts

Users must not do the following acts. “Attain Online Japanese” will inspect and judge these activities by fair means and have the right to stop access of users who go against this rule. Users agree to comply absolutely with the judgement of “Attain Online Japanese”.

  • It is prohibited to operate the server and database of “Attain Online Japanese”, and involve our website which influences other members and customers.( Including changing the contents and information on our website, installing or uploading illegal programs such as spreading a virus or an advertisement etc., and any other involvement which is considered harmful to “Attain Online Japanese”.
  • It is prohibited to allow other people to use a users’ accounts and passwords.
  • It is prohibited to copy, save, redistribute, deliver, publish, revise, modify, translate any information without permission, such as contents, explanations, notifications, introductions, instructions, software, text, graphics, videos, HTML code etc. on “Attain Online Japanese”. Our website is protected by copyright laws as well as other intellectual property laws.
  • It is prohibited to use one account for two or more people to watch our videos on “Attain Online Japanese”. One account is only for one person. You cannot have one account to make two or more people watch our content by using monitors or projectors.
  • It is prohibited to use navigation technology for displaying our website contents on a HTML Frame and cause a misunderstanding of “Attain Online Japanese”.
  • It is prohibited to try to compromise the security of the system or access to the database and unauthorized areas of “Attain Online Japanese” website.
  • It is prohibited to collect members’ information by any means.
  • It is prohibited to disguise as other people or post anything which will cause a third party’s unpleasant feeling, such as harassment, cyberbullying, discrimination, sexually explicit content, threats articles.
20.Modification of the Contract

This contract can be updated at any time. Therefore, all users should comply with the updated terms of this contract after we modify, amend, add or delete terms of this contract. The new contract takes into effect as soon as the terms are modified or added. All members of “Attain Online Japanese” should pay attention to the contract revision history, and agree to the new contract regardless of noticing any updates of the contract or not.

21. Termination of this contract

“Attain Online Japanese” owns the right to terminate this contract on the spot if the member did any of the following acts without remorse. Users agree that “Attain Online Japanese” will be the sole judgement, and users must comply with it. When this contract is terminated, the user will lose their membership on the spot, and are not able to access “Attain Online Japanese” services. Please note that there is no refund for the leftover viewing period.

  • Violate any term of this contract
  • Harm the reputation and credit of Attain Corporation, Attain Online Japanese, related companies, associations, and individuals
  • Cause loss and damage to Attain Corporation, Attain Online Japanese, related companies and associations’ business
  • Besides the above, any act that “Attain Online Japanese” judges to not be appropriate for membership.
22. Agreement

This contract is entered into by “Attain Online Japanese” and all users. In cases that specific organizations or individuals prefer to modify part of this contract, “Attain Online Japanese” will make a limited time contract and have both parties sign it, then the contract will take effect. In this case or the case that some terms are nullified by law, except for those terms, other terms in this contract are still valid. This contract is applied to the laws in Japan. If users have problems and concerns with this contract, users and Attain Corporation should negotiate sincerely to solve the problem. If the problem is not solved, any legal suit, action or proceeding arising out of or related to this contract shall be instituted exclusively in the first trail of the Japan exclusive agreement jurisdictional court which has jurisdiction over Attain Corporation’s location.

23. Operating company and Contact

The operating company of “Attain Online Japanese” in this contract is Attain Corporation. Please contact Attain Corporation for more details of “Attain Online Japanese” services. The company information is as follows. Please refer to our homepage.

Attain Corporation
Eitai OT Building,1-5-6 Saga, Koto-ku, Tokyo, 135-0031 Japan
Representative Director: Shigeto Honda
https://www.attainj.co.jp/

Please inquire by emails about “Attain Online Japanese”.
Attain Online Japanese Support
Attain Corporation
email: aoj@attainj.co.jp

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Guide to handling personal information

Attain corporation ("Attain" below) handles personal information with the information gathering method, type, utilization method, purpose and information opening method on the basis of below guiding principles.

This guide provides general guidance for “Attain Online Japanese” when handling personal information with information gathering methods, types, usage methods, purposes and standards of information disclosure.

1.Purpose of Collecting Personal Information
“Attain Online Japanese” will utilize personal information for necessary procedures in order to use our service. In addition, “Attain Online Japanese” will collect information about your usage methods of “Attain Online Japanese” services, your opinions, actions, and preferences, in order to improve “Attain Online Japanese” services and provide useful information to you.
2.Collected items of personal information and methods of collection

In order to use “Attain Online Japanese” services, information including name, e-mail address, etc. is required for membership registration.

This information is collected in order to identify a customer, receive payment, deliver a product and so on. It’s also used for providing service, reporting the contents of service and some other information.

When you make an inquiry by telephone, e-mail or our inquiry form etc., according to your inquiry, consultation, and questions, we will collect additional information on top of the membership information you have used to register, including the information of your PC, OS, software, network environment, Internet network, and so on.

Moreover, in order to provide better services, we will conduct surveys which may require your information such as your age, occupation, your usage environment, location and PC operating environment, according to the purposes of the survey.

In the same regard, while using “Attain Online Japanese” services, we will record which service you use and how you use it. This information will be used as a reference for providing an easier to use and more satisfying experience to users.

3.Login ID (username) and password

In order to use “Attain Online Japanese” services, it is required to set your login ID (username) and password. Your Login ID (username) must be unique, so you cannot use an ID which has been registered previously.

For purchasing a second time, the same login ID which has been registered the last time cannot be used for registration second time.

Individual login IDs and passwords are assigned to, and are the responsibility of, one person – the Account Owner, who is fully responsible for the use and activity associated with the account. In case there is any damage or inconvenience to the user, users consent to excluding the “Attain Online Japanese” from all liability.

Passwords are unique keys to proving that you are the user of the login ID, users should keep their passwords safe and should not share their passwords with anyone

4. Provision for sharing of personal information

“Attain Online Japanese” never provides the personal information of our customers to any third party without their explicit consent.

We sometimes entrust part of our work to another company for the operation of our services and disclose necessary information for that purpose. In this case, we contract a non-disclosure agreement with said company and pay meticulous attention during the operation.

For our payment procedures, we provide necessary credit card information to a collection agency and a credit card company.

In cases of delivering a product, we provide necessary information to a delivery company.

“Attain Online Japanese” may disclose part or all personal information without the consent of the customer when a law enforcement agency demands provision of personal information as provided under a statute or for investigation purposes based on the procedure and method provided under the relevant statute.

In these cases of providing or sharing of personal information stated above, users consent to the sole judgement of “Attain Online Japanese”, and excluding “Attain Online Japanese” from all liability.

5. Personal Information Protection Policy

“Attain Online Japanese” pays meticulous attention to the management of our servers, devices, and our office and employs reasonably available technical and physical means, and we prevent the loss, unauthorized access, appropriation, falsification, and destruction of personal information.

However, we earnestly request for your understanding in that there is no complete protection on the Internet. “Attain Online Japanese” doesn’t guarantee to prevent all the loss, unauthorized access, attack, virus, obstruction, hacking or other security breaches from happening.

In case there is any damage or inconvenience to the user, users consent to excluding the “Attain Online Japanese” from all liability.

6. Log information
“Attain Online Japanese” will record log information as a basic function of the website, but the log doesn’t include any personal identifying information. Information included in the log is IP address, ISP, browser, OS, time stamp, and so on. It will be used as statistical information for website management and usage trend analysis.
7.Cookies

In order to maintain the processing procedure, “Attain Online Japanese” uses cookie technology in various procedures such as membership registration, modifying registration information, purchasing procedures of products and services, etc. In this case, cookies are required for procedural processing, therefore please enable cookies on your browser.

Moreover, cookies will also be used for recording website utilization in some cases. This information is used to improve value-added “Attain Online Japanese” services and customer convenience, and it will not be disclosed to third parties.

It is recommended to enable cookies and make use of our website.

8. Link to External Websites
Third parties' websites linked from or to our website are managed by companies operating them on their own responsibility. “Attain Online Japanese”provides such links only for customers' convenience. “Attain Online Japanese”does not guarantee the content or safety of these websites.
9.Contacting Members

“Attain Online Japanese” sometimes announces necessary information to our members, such as confirmation of procedures, reports of results or payments, introduction of services or updates for “Attain Online Japanese”, etc. by email and mail that our members have registered.

Please understand that these notifications provide necessary information to our members.

Furthermore, “Attain Online Japanese” sometimes also uses personal information to deliver information such as introducing new services and other companies’ products and other useful information. Users have the option to opt out of these types of notifications at any point in time.

10.Update
This guide may be updated at any time. Please refer to the latest guide regularly when using “Attain Online Japanese”.

If you have questions or concerns about our guide, please contact the email below.
Attain Corporation “Attain Online Japanese” Division Support Representative

aoj@attainj.co.jp